Operations · Workplace · Vendor Management · Facilities

Operational leadership rooted in hospitality excellence.

Workplace, facilities, production, and service operations professional with a background in high-pressure hospitality environments, entrepreneurial operations, and systems execution.

Experienced in vendor coordination, operational logistics, team leadership, workplace support, inventory management, production oversight, and maintaining high-functioning environments where reliability and accountability are non-negotiable.

Focus
Operations Manager · Workplace Operations · Vendor Management · Facilities Coordination
Based
Los Angeles, CA · Open to relocation
Status
Currently targeting operations roles in Los Angeles
01Core Competencies

Operational disciplines applied across every environment I have worked in.

Each competency below is grounded in direct execution — managing the spaces, vendors, systems, and people that keep an organization running.

01

Operations Management

Coordinating end-to-end operational execution across staffing, vendors, production, scheduling, budgeting, and resource management.

02

Workplace Operations

Day-to-day stewardship of physical environments — vendor relationships, service requests, maintenance priorities, and workplace standards across fast-moving environments.

03

Vendor Management & Coordination

Managing vendor and contractor relationships — scope, scheduling, accountability, and service expectations while maintaining operational continuity.

04

Facilities Coordination

Overseeing facilities, equipment maintenance, preventative scheduling, and operational continuity across physical environments.

05

Project & Production Planning

Planning and executing operational projects end-to-end — scheduling, milestones, dependencies, and delivery against fixed timelines.

06

Inventory Control & Procurement

Procurement systems, supplier relationships, inventory tracking, and purchasing controls that hold cost and quality targets.

07

Team Leadership & Training

Recruiting, training, and developing teams; reinforcing standards and managing performance across shifts and functions.

08

Process Improvement & SOP Development

Building structured systems, workflows, and SOPs designed to improve efficiency, reduce friction, and increase reliability.

02Professional Philosophy

An operations function should be invisible by design.

My approach to operations is simple: reliability, visibility, and accountability.

The best operational environments are the ones people never have to think about because everything works before it becomes a problem.

My background in hospitality, production, and entrepreneurial operations taught me to anticipate issues early, maintain standards under pressure, and take ownership of outcomes rather than waiting for direction. Operational excellence comes from consistency, communication, responsiveness, and systems that create clarity instead of confusion.

Operating Principles
03Experience Snapshot

A non-linear path with a consistent operational thread.

Independent business ownership, executive household operations, and high-pressure hospitality leadership — together, an end-to-end operational skillset applicable to corporate operations, workplace, and facilities environments.

Founder Role Founder & Director of Operations

T.R. Troublemaker's Hand-Crafted Chocolate & Fine Confections

Founded and operated a specialty manufacturing and retail business overseeing procurement, vendor management, production planning, inventory control, logistics, and fulfillment. Managed domestic and international supplier relationships and built the operational systems required to run the business reliably.

Responsibilities included:

  • Procurement, vendor management, and supplier relationships (domestic and international)
  • Production planning, scheduling, and quality assurance systems
  • Inventory control, tracking, and fulfillment
  • Facilities, equipment maintenance, and budgeting
  • Staffing, day-to-day operations, and operational execution
Executive Role Estate Operations Manager

Private Household — Los Angeles, CA

Directed daily household operations for a private residence, overseeing staff management, scheduling, vendor coordination, maintenance, budgeting, and project execution. Managed contractors, service providers, procurement, and event logistics for gatherings up to 250 guests.

Responsibilities included:

  • Staff management, scheduling, and team coordination
  • Vendor and contractor coordination across service providers
  • Maintenance oversight, budgeting, and project execution
  • Procurement and event logistics for gatherings up to 250 guests
  • Stakeholder relationship management and ongoing accountability
Background Hospitality Operations & Leadership

Hospitality Operations Leadership

Multi-year background leading teams and maintaining operational standards in high-pressure hospitality environments — including a 28-person team at The Eveleigh where operational improvements reduced food costs from 26% to 18%, and progressive advancement through high-performance hospitality organizations including Michelin-level environments.

Operational responsibilities included:

  • Team leadership across production and service functions
  • Scheduling, staffing, and workflow coordination
  • Inventory management, ordering, and vendor coordination
  • SOP development, training systems, and workflow documentation
  • Preventative maintenance coordination for kitchen equipment, refrigeration, HVAC, and leased assets
  • Maintaining execution quality and service standards under pressure
04Selected Operational Strengths

What I bring to a workplace, facilities, or operations function.

01
Coordinating vendors, timelines, and operational priorities simultaneously
02
Maintaining high standards under pressure
03
Anticipating operational failures before escalation
04
Creating accountability systems and follow-through processes
05
Managing inventory, procurement, and logistics operations
06
Supporting executive-facing and client-facing environments
07
Troubleshooting operational disruptions quickly and calmly
08
Building structure and visibility across moving parts
09
Maintaining professionalism in high-pressure environments
10
Translating complex operational needs into clear action plans
05Professional Summary

A track record of running complex operations in high-pressure environments.

Operations professional with experience spanning hospitality leadership, entrepreneurial operations, workplace coordination, vendor management, production logistics, inventory control, and facilities oversight.

Proven track record managing complex operations in high-pressure environments requiring accountability, responsiveness, quality control, resource management, team leadership, and operational execution.

Currently Targeting Operations Roles in Los Angeles

Looking for an operations role where reliability is the deliverable.

If you are hiring for operations, workplace, vendor management, or facilities roles in the Los Angeles area, I would welcome a conversation.

LinkedIn
linkedin.com/in/rutherfordtravis
Email
info@travisrutherford.com